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| M. Fackrell, Fitting with Matrix-exponential Distributions. |
| D. Gamarnick, M. Squillante, Analysis of stochastic online bin packing processes. |
| A. Gomez-Corral, A. Krishnamoorthy, V. C. Narayanan, The impact of self-generation of priorities on multi-server queues with finite capacity. |
| D. Green, A. V. Metcalfe, Reliability of supply between production lines. |
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| Q. He, H. Zhang, A note on unicyclic representations of phase type distributions. |
| H. W. Lee, J. W. Baek, BMAP/G/1 queue under D-policy: Queue length analysis. |
| Q.-L. Li, Z. Lian, L. Liu, A RG-Factorization approach for a BMAP/M/1 Generalized Processor-Sharing Queue. |
| H. Li, Y. Q. Zhao, A retrial queue with a constant retrial rate, server break downs and impatient customers. |
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| H. Masuyama, T. Takine, Matrix product-form solutions for LCFS preemptive service single-server queues with batch Markovian arrival streams. |
| A. Motyer, Decay rates of QBD processes with countably many phases and tridiagonal block generators. |
| S. Nishimura, A spectral method for a nonpreemptive priority BMAP/G/1 queue. |
| L. Rabehasaina, B. Sericola, Transient analysis of averaged queue length in Markovian queues. |
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| M.-A. Remiche, Compliance of the token bucket model with Markovian traffic. |
| A. da Silva Soares, G. Latouche, Level-phase independence for fluid queues. |
| D. A. Stanford, G. Latouche, D. G. Woolford, D. Boychuk, A. Hunchak, Erlangized fluid queues with application to uncontrolled fire perimeter. |
| D. Traczinski, W. Luther, G. Hasslinger, Polynomial factorization for servers with semi-Markovian workload: performance and numerical aspects of a verified solution technique. |
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| A. Van de Liefvoort, A. Heindl, Approximating matrix-exponential distributions by global randomization. |
| N. D. Van Foreest, M. R. H. Mandjes, J. C. W. van Ommeren, W. R. W. Scheinhardt, A tandem queue with server slow-down and blocking. |
| B. Van Houdt, C. Blondia, Approximated transient queue length and waiting time distributions via steady state analysis. |
| J. Van Velthoven, B. Van Houdt, C. Blondia, Response time distribution in a D/MAP/PH/1 queue with general customer impatience. |
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| M. Van Vuuren, I.J.B.F. Adan, Approximating the $\Sigma GI/G/s$ queue by using aggregation and matrix analytic methods. |
| L. B. White, A new policy evaluation algorithm for Markov decision processes with quasi-birth death structure. |
| J. Xue, A. S. Alfa, Tail probability of low-priority queue length in a discrete-time priority BMAP/PH/1 queue. |
| Q. Zhang, A. Heindl, E. Smirni, Characterizing the BMAP/MAP/1 departure process via the ETAQA truncation. |
